Warranty & Authenticity

Warranty & Authenticity

At Luxewatch, we believe in delivering only 100% genuine, high-quality watches to our customers. Every timepiece you purchase from us is carefully inspected for authenticity, craftsmanship, and performance.

Authenticity Guarantee

  • All watches sold at Luxewatch are 100% authentic and brand-new.

  • We do not deal in replicas, fakes, or refurbished watches.

  • Each watch is sourced from trusted manufacturers, authorized distributors, or official brand partners.

Warranty Coverage

Most Luxewatch watches come with a manufacturer’s warranty or a store warranty. Warranty coverage includes:

  • Manufacturing defects in the watch movement.

  • Battery replacement (if specified by brand policy).

  • Faults in craftsmanship under normal use.

Warranty Does Not Cover

  • Normal wear and tear (scratches, strap/bracelet damage, etc.).

  • Water damage (unless explicitly stated as water-resistant).

  • Accidental damage, misuse, or unauthorized repairs.

  • Loss or theft of the watch.

Warranty Claims Process

  1. Contact us at warranty@luxewatch.in with your order ID, issue details, and clear photos/videos of the watch.

  2. Our team will verify your claim and guide you through the warranty process.

  3. Depending on the case, the watch will be repaired or replaced in accordance with warranty terms.

⚡ Please note: Warranty claims are subject to approval and may require the product to be shipped back to us for inspection.

Our Promise

When you buy from Luxewatch, you buy with confidence. Our 10+ years of trust and expertise in watches ensures that every timepiece you receive is authentic, reliable, and built to last.

Luxewatch – Genuine Timepieces. Trusted Quality.